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Inovacijų procesų valdymas (GRAI021)

Course description

This course provides a modern theory of process innovation management, which is a competitive weapon of any advanced organization. Students are familiarized with conceptual analyses of business processes and methods for improvement in all major areas of operations, starting with operations planning, implementation, and control, and ending with operational improvements. During this course students will address the key themes of the subject material: relationship of strategy and process architecture, process flow measures and laws governing the process performance. The course is designed to develop systems view on organizations, to build critical thinking skills by analyzing how those laws apply to current management issues, and to develop teamwork, problem solving, and written and oral academic communication skills.

Course aim

The aim of this course is to familiarize students with the principal operational issues that confront managers, and provide students with language, concepts, and tools to deal with these issues in order to gain competitive advantage through operations with a particular emphasis on innovation and change management. Also, this course aims to develop skills for modeling, analysis, and techniques for performance improvement of business processes through developing a consulting project for process improvement in the selected service or manufacturing organization.

Learning outcomes

  • Be able to operate the main concepts, laws, and techniques of business process management.
  • Have the ability to apply these concepts, laws and techniques in business process modeling.
  • Analyze the process models and control process drivers to improve performance of any business process.
  • Assess an organization as a system of interrelated processes.
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